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Watu Care

Factory-direct medical supplies for Africa & the Middle East

500+ product lines from ISO 13485-certified factories in Asia, delivered to 68+ countries. Free quote within 48h.

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The cap, mask, gown and gloves she wears are all in our catalog.

Watu Care in numbers

Product lines
500+
Countries served
68+
Units delivered
10M+
Orders delivered
10K+
Healthcare facilities supplied
100+
Quote response
48h
Technician in a mask, safety goggles and blue nitrile gloves checking a sample

One desk between your facility and the factory

Our Hong Kong desk works directly with ISO 13485 manufacturers in Asia.

Direct sourcing

Orders ship from certified factories in Asia straight to your facility. No trading company in the middle.

Priced in 48h

Each line priced per unit, with freight and the delivery window shown separately.

One contact until delivery

The same person follows your order from the first price to your door.

From your list to your facility in three steps

  1. Send your list

    Products, quantities and destination. The form takes under 2 minutes.

  2. Receive your quote

    Within 48h: product pricing, shipping options and a delivery timeline.

  3. Get your products

    We coordinate the factories, the quality checks and the freight until your order is delivered.

Air freight

6-9 days

Sea freight

30-50 days

Transit times count from order confirmation. We quote both routes, so you can weigh landed cost against urgency.

Documented on arrival

Documentation and traceability that stand up to hospital, NGO and government procurement.

ISO 13485 manufacturers

Every product comes from a factory certified to the quality standard for medical devices.

CE-marked product lines

Our lines carry CE marking and meet the rules of regulated medical device markets.

Documents with every shipment

Test reports, certificates of analysis and batch traceability travel with each shipment.

Tender and import support

We prepare the certification and customs files that government tenders and NGO procurement require.

Where we deliver

68+

countries across Africa and the Middle East

Africa
53
Middle East
15

Other destinations are quoted on request.

Questions buyers ask first

Anything else? Write to contact@watu-care.com.

What is the minimum order quantity (MOQ)?

MOQ is set per product line and depends on how you ship. Sea freight is quoted by the pallet or container, air freight by the carton, and we consolidate several categories into a single shipment so smaller facilities still reach a workable volume. Send us your list and your destination. The MOQ for each line is stated in the quote.

How is pricing set, and can I see prices online?

Prices are not published because they move with volume, freight mode and destination. Every quote is priced per unit and per line, with the freight and delivery window shown separately, so you can compare a sea and an air scenario side by side. Quotes are issued within 48 business hours and payment is by bank transfer (T/T) or letter of credit (L/C).

What are the delivery times?

Delivery timelines depend on the shipping method you choose. Sea freight takes around 30 to 50 days, while air freight options allow delivery within 6 to 9 days.

Which regions do you deliver to?

We deliver to healthcare facilities across Africa and the Middle East, and we can also provide quotations for other countries worldwide upon request. Our team supports international shipments through reliable logistics partners for dependable delivery wherever our clients operate.

What certifications do your products have?

Our manufacturers are certified to ISO 13485, the quality management standard for medical devices, and the product lines we supply carry CE marking. Test reports, certificates of analysis and batch traceability documents ship with every order, and we can send the certificates for a specific reference before you order.

What payment methods do you accept?

We accept bank transfers (T/T) and letters of credit (L/C) for larger orders. Payment terms are discussed during the quotation process based on order size and relationship.

What after-sales support do you provide?

Our team provides support throughout the order process and after delivery. We assist with product inquiries, documentation, and any issues that may arise with your order.

Send us your list. Get a price in 48 hours.

Products, quantities, destination. You get unit pricing, sea and air freight options and a delivery window. No account, no commitment.

Contact us
  • ISO 13485 manufacturers
  • CE-marked product lines
  • Payment by bank transfer (T/T) or letter of credit (L/C)
  • Documents with every shipment